Contact Information      Digital Inequality      9/11 Political Discourse      Global New Media      Curriculum Vitae

 

 

Global New Media, Communication, and Culture:

 

Both my work on digital inequality and 9/11 virtual discourse fora belong to a broader research agenda that seeks to contribute to the study of global new media, communication, and culture. My work links the study of new media, interaction, and culture together in response to the questions: What is local and what is global about how differently situated social actors communicate and evaluate information using new media? How do individuals socialized in different cultural, economic, and national environments produce and read signals of identity, trustworthiness, reputation, risk, and reliability? Throughout my work, I use a comparative lens on differently situated user populations, early and late stage phenomena, and national groups in Brazil, France, and the United States.

                                                                                                                                                                           

My additional publications and research projects engage topics and themes of longstanding interest to social scientists and new media scholars. They examine how social actors produce and evaluate signals relevant to the determination of trust, reputation, risk, reliability, and social identity. Just as the scope of my projects encompasses phenomena in three different continents, my research draws upon diverse methodological tools including ethnography, interviewing, content analysis, descriptive statistics, and survey design.

 

My two articles on eBay France and eBay USA in The Social Science Computer Review and Les Actes de l’Art & @rt use a multiple method approach: ethnographic observation and descriptive statistics. I contrast French and American evaluations of the same information structures. The analyses reveal culturally specific systematic differences regarding French and American interpretations of reputation and trustworthiness as indicated by institutional information. The French-American comparison illuminates how risk management strategies are based on culturally constructed evaluation patterns. In the French and American cases, users ground their interpretation of information based on low and high levels of generalized trust in the offline world.

 

I employ online questionnaires and ethnography to reveal competing interpretations of institutionalized reputation information in my examination of eBay’s community-wide boycott known as “Black Friday.” In Everyday eBay Culture, I elucidate framing disjunctures between the eBay administration and user community regarding informational literacy, trust, and reputation that spark an online social movement.

 

A comparative case study approach to evaluative processes is central to my article in Qualitative Sociology with David Halle. We explore the effects of digitization on the ways people understand their access to and engagement with the arts in online settings. We study conflicting interpretations of legal and policy issues concerning intellectual property and distribution. In Les Actes de l’Art & @rt, I analyze the evolution of evaluation of visual data from ethnographic museums in the 19th century to the internet in the 21st century.

 

My article in New Media & Society was selected by the ASA Computer and Information Technology Section for its 2007 Outstanding Paper Award. I undertake an analysis of virtual identity signaling to argue that theoretical concepts and analytical frames from symbolic interactionism play a critical role in unraveling the dynamics of online interaction and identity work, as well as how individuals read identity in mediated settings.

 

The exponential growth of new communication technologies and their rapid global diffusion necessitates comparative analyses sensitive to the distinctiveness of context. My work speaks to this challenge by uncovering how differently situated individuals bring their culturally specific resources to their encounters with new media.

 

 

Peer-Reviewed Journal Articles

 

“New Avenues for Sociological Inquiry: Evolving Forms of Ethnographic Practice.” (with Jeremy Schulz). Forthcoming in Sociology.

 

“The Cyberself: Symbolic Interaction in the Digital Age.” 2007.  New Media & Society, Volume 9, Issue 1.

 

            Award              2007 Outstanding Paper

                                    ASA: Computer and Information Technology Section

 

“Online Art Auctions à la française and à l’américaine: eBay France and eBay USA.” 2006. The Social Science Computer Review. Volume 24:4.

 

“Digitization, the Internet, and the Arts: eBay, SAG, e-Books, and Napster.” (with David Halle) 2002. Qualitative Sociology. Volume 25:3.

 

 

Book Chapters

 

“Creating Social Categories of Art: the Sociology of Art in Context.” forthcoming in Les Actes de l’Art & @rt: l’Université de Paris VII.

 

“Black Friday and Feedback Bombing: An Examination of Trust and Online Community in eBay’s Early History.”  2006. Everyday eBay Culture, Collecting, and Desire. Ken Hillis, Michael Petit and Nathan Epley (Eds.), Routledge.

 

“Cultural Constructions of Trust and Risk in Virtual Auction Houses: eBay France and eBay USA.” 2006. Les Actes de l’Art & @rt: l’Université de Paris VII.

 

 

Book Reviews

 

“Doing Visual Ethnography” 2008. Library and Information Science Research, Volume 30:4.

 

“Critical Cyber-Culture Studies.” 2007. The Journal of Communication, Volume 57: 4.

 

 

Talks and Conference Presentations

 

“Parallel Systems and Cultural Difference in Art Auctions: French and American use of eBay.”

USC Annenberg, Los Angeles, 2007.

 

“Online Spaces and Ethnographic Inquiry: New Media Communication and Cyberethnographic Practice.”

National Communication Association Annual Convention, Chicago, 2007.

 

“Online Art Auctions à la française and à l’américaine: Comparing eBay France and eBay USA.”

Annual Meeting of the American Sociological Association, San Francisco, 2004.

 

“The Internet: the Next Key Component of Visual Sociology.”

Annual Meeting of the International Visual Sociology Association, San Francisco, 2004.

 

“Vive la différence: Framing Art and Community in Two Online Venues.”

Annual Meeting of the International Visual Sociology Association, San Francisco, 2004.

 

“Framing and Reframing Museums: Art in Online Contexts.”

Art & @rt: l’Université de Paris VII, 2004.

 

“Virtual Auction Houses as Culturally Constructed Venues.”

Art & @rt: l’Université de Paris VII, 2003.

 

“The Cyberself: The Self-ing Project Goes Online” (with Jeremy Schulz).

Annual Meeting of the American Sociological Association, Chicago, 2002.

 

“Cyberethnography and the Future of Qualitative Digital Research.”

Annual Meeting of the American Sociological Association, Chicago, 2002.

 

“The Impact of New Technologies on the Arts.”

Annual Meeting of the American Sociological Association, Anaheim, 2001.

 

“Reputation and Trust on eBay: Black Friday: 08/20/99.”

Annual Meeting of the American Sociological Association, Anaheim, 2001.

 

“The Digitization of the Arts: Three Case Studies.”

LeRoy Neiman Center’s Annual Conference on the Sociology of Culture, Los Angeles, 2001.

 

 

Grants

 

2001     WebShop Conference on Internet Research

             National Science Foundation Funded Two-Week Seminar, Univ. of Maryland

 

2000     Research Summer Mentorship Grant

             UCLA Graduate Division